Order Express provides custom online ordering websites for restaurants, with integrated online ordering and payments. This SMS program sends transactional order-status updates to customers who opt in at online checkout — for example, a confirmation that an order has been received and a notice when it is ready. No marketing or promotional messages are sent on this program.
Consent is collected at online checkout, before any SMS is sent. Customers opt in by selecting an unchecked opt-in checkbox when placing their order, and messages are sent only if the customer affirmatively opts in.
If the customer does not opt in, no SMS is sent. Only the phone number the customer provides at checkout is used.
Joe's Pizza: Thanks for your order! We've received it and will text you when it's ready. Reply STOP to opt out, HELP for help.Golden Dragon: Your order is ready for pickup. Thanks for ordering! Reply STOP to opt out, HELP for help.Message frequency is order-driven. A customer who opts in receives transactional order-status updates for the order they placed (for example, order received and order ready). Customers who do not opt in receive no messages.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon Wireless, and most US mobile carriers.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Phone numbers collected for SMS are used solely to deliver the transactional messages described above.